Privacy Notice

Contact ChemPoint's Customer Service Center425.372.9328
Talk to an Expert

Effective Date January 1, 2021

Introduction. Univar Solutions Inc., including all affiliates listed in its Binding Corporate Rules (BCRs), is committed to protecting the privacy of its customers and suppliers in accordance with applicable laws and regulations. Univar Solutions supports the fundamental rights to privacy and data protection, as well as compliance with national and international privacy laws.

Personal Information You Provide to Us. Univar Solutions collects your personal information when you create an account, call us, browse our website, use online account tools, report service issues, complete surveys, enter contests and promotions, or otherwise communicate with us. This personal information may include, but is not limited to, your name and contact information such as billing address, email address and phone numbers. We may also collect information about your account and your use of our services, which may include your account number, billing and payment history.

We may collect information that is sent to us automatically by your web browser. This information typically includes your Internet Protocol (IP) address, the identity of your internet service provider, the name and version of your operating system and browser, the date and time of your visit, the page that linked you to our web site, and the pages you visit. We also may obtain data and information about you from third-parties, e.g. credit information from credit reporting agencies.

How We May Use Your Personal Information. We have legal obligations in relation to the personal information that we collect from you.  We fulfil those obligations by using reasonable efforts to do the following things:

Legal Basis for Processing Your Personal Data. Processing your data may be necessary for the legitimate interests of Univar Solutions or a third-party, except where such interests are in conflict with your interests, rights or freedoms.

Univar Solutions may use your data for the following purposes:

For certain additional purposes, your personal information will only be processed with your explicit consent.

Your Choices. We respect your right to make choices about the ways we collect, use and disclose your personal information. Where appropriate, you are asked to indicate your choices at the time we collect your personal information. If you receive email or marketing communications, you may "opt-out" of that service at any time by using the unsubscribe feature included in the e-mails.

How We May Share Your Personal Information. If permitted by applicable law, we may share your personal information as follows:

We will not use your personal information to send product or promotional advertising unless you have agreed to receive those.

External Links Univar Solutions’ websites may contain links to other sites operated by third-parties. Univar Solutions is not responsible for the actions or privacy policies of third-party websites.

Cookies and Other Storage Technologies Univar Solutions may use “cookie” technology on its websites. A cookie contains information that is sent by a website and stored in your hard drive or temporary memory. You will be asked for your consent and you may change your cookie settings on your internet browser or delete our cookies at any time. We may use cookies to save your preferences for our websites or to collect statistics related to the number of visitors to our websites and requests for files, the types of browsers used, and other aggregate data. Univar Solutions may also use transparent pixels (e.g. GIF, PNG, etc.) files to help manage online advertising by collecting information related to which advertisements drive traffic to our websites. The lifespan of these cookies range from deletion at the end of a browser session to up to 60 days for preference setting, and some cookies may persist for up to one year. Univar Solutions does not collect geo-location data.

For more information about use of cookies on Univar Solutions’ websites you can read our Cookie Policy.

Analytics This website may use web analytics services provided by Google, Inc. (“Google”). These analytics services use “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. Google may use this information as per their privacy policy. By using this website, you will consent to the processing of data about you by Google in the manner and for the purposes set out above.

Ad Remarketing This website may use Google AdWords, Facebook, LinkedIn, AddThis and Turn remarketing services and possibly other services to advertise on third-party websites to previous visitors to our websites. Any data collected by Univar Solutions will be used in accordance with this Privacy Notice. You will be asked for your consent if required and, if you want to, you can opt out of interest-based advertising entirely by adjusting your cookie settings or using a browser plugin.

Use of Special Features or Areas of Our Websites Some of our websites include special features, such as surveys, licensed content, online store, or password protected areas. Specific privacy statements may appear on such Univar Solutions’ websites, including but not limited to our investor and career sites. On such websites you may be asked to agree to special terms governing your use of the special feature or password-protected area.

Public Forums We may offer chat rooms, blogs, message boards, bulletin boards or similar public forums where you and other users of our website can communicate. Unless otherwise required by applicable law or regulation, the protections described in this Privacy Notice do not apply to information (including personal information) that you post and/or volunteer in these public forums. Any information you share in a public forum is public information and may be seen or collected by anyone, including third-parties that do not adhere to our online Privacy Notice. Univar Solutions is not responsible for the events arising from the distribution of any information you choose to publicly post or share through our websites in the described manner.

Children’s Privacy We do not knowingly collect information from children to sell or promote our products or services. To submit registration or survey information, visitors must be at least 18 years old. If you believe a person below the age of eighteen has sent personal contact information to Univar Solutions, please contact us immediately at the address listed below and we will use reasonable efforts to promptly remove that information from our databases.

Security Univar Solutions follows industry-standard practices to secure the information we collect to prevent the unauthorized access, use, or disclosure of information. These security practices include technical, administrative, and physical safeguards. Univar Solutions applies appropriate measures to protect the personal information in Univar Solutions’ possession from loss, misuse, unauthorized access, disclosure, alteration and destruction. Univar Solutions takes commercially reasonable precautions to protect the confidentiality, integrity and security of your personal information.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

Retention Your personal information may be retained by Univar Solutions for the legally required timeframe and our internal retention policies. Afterwards we will securely destroy your personal data according to our internal policies and procedures.

Your rights Your rights in relation to your personal information include the ability to:

If you have created an account or a personal profile on one of our websites, you should be able to access and update some or all of your personal information. If you wish to access, update or correct other personal information, please contact us. We may ask you for additional information to verify your identity. In most cases, we will update information as requested, if we have no reason to limit or deny your request as permitted or required by law.  However, if we are unable to verify your identity we may not update the information as requested.

Contact Univar Solutions To exercise all relevant rights, queries or complaints please contact Univar Solutions in the following ways:

Privacy Program
3075 Highland Parkway, Suite 200
Downers Grove, IL 60515
ATTN:  Privacy Compliance

If you are resident in one of the country members of the European Union, you also have the right to lodge a complaint with a supervisory authority, in particular in the European Union (or EEA) country member where you work, live or where any alleged infringement of data protection laws occurred.

Regional adjustments

California. If you are a California resident, you have a right to annually request and obtain information about the personal information (if any) Univar Solutions may have disclosed to third-parties for direct marketing purposes in the preceding calendar year, without charge. If applicable, this information would include a list of the categories of personal information that were shared and the names and addresses of all third-parties with which Univar Solutions shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing through the contact information above.

Turkey. If you are a Turkish resident, under the Turkish Data Protection Law your privacy rights also include the following:

Changes to This Online Privacy Notice Univar Solutions reserves the right to modify this online Privacy Notice as required by posting a revised version on our websites. These changes will be effective as of the posting date.

Can't find the right product?

ChemPoint Can Help

Online Inquiry

Unlike other distributors, two thirds of our sales team has a science degree.

425.372.9328

Online Inquiry

Send an email to have a ChemPoint expert contact you.

Ask A Question

FAQs

Have a delivery or order question? Check our list of answers.

Frequent Questions

Hi, let us know if you have any product questions as you visit our website.

ChemPoint reps are here to assist you